Uptime Basics logo
HomeServicesPricingGuidesContact
Acceptable Use Policy

Monitor responsibly

These rules protect customers, monitored targets, alert recipients, third parties, and the reliability of Uptime Basics. They form part of the Terms of Service.

Effective and last updated: August 23, 2026
Authorization comes first

Use Uptime Basics only for targets, credentials, recipients, domains, and content you own or are authorized to use.

Contents1. Authorization2. Monitoring targets3. Requests and credentials4. Alerts and communications5. Status pages6. APIs and automation7. Prohibited conduct8. Fair use9. Enforcement10. Reporting

1. Authorized use

You must have the legal right and technical authorization to monitor every target, send each request, use each credential or header, publish each status page, use each custom domain or brand asset, and send alerts to each destination. Authorization must remain valid for as long as the feature is enabled.

2. Monitoring targets

Monitoring is intended for normal availability, response, certificate, registration, and related diagnostic checks against public HTTP or HTTPS endpoints. You may not use the Service to discover, map, enumerate, scan, exploit, or gain access to systems.

  • Do not target private, local, link-local, metadata, loopback, reserved, internal-only, or otherwise restricted network resources.
  • Do not use redirects, DNS changes, encoded addresses, custom headers, or credentials to evade target controls.
  • Stop or adjust monitoring if a target owner withdraws permission or the checks cause harm.
  • Comply with target rules, allowlists, rate limits, and applicable law.

3. Requests, content, and credentials

Custom headers and Basic Authentication must use dedicated, least-privilege credentials. Do not submit complete payment information, government identifiers, health information, highly sensitive personal information, destructive commands, malware, or secrets in fields not designed for encrypted credentials.

Accepted status codes and content markers must be used to assess a response you are authorized to receive, not to bypass access controls or conceal unauthorized activity.

4. Alerts and communications

Alert destinations must belong to you or a recipient who has agreed to receive the messages. Do not use email, SMS, webhooks, tests, or integrations for spam, marketing, harassment, fraud, emergency messaging, bulk messaging, or message amplification. Honour opt-outs promptly and do not repeatedly re-add a destination that opted out.

5. Public status pages and custom domains

Do not impersonate another organization, imply false endorsement, reserve a misleading slug, publish confidential data, misrepresent status, use deceptive analytics, or upload material that infringes intellectual property or privacy rights. Ownership verification does not transfer trademark, copyright, domain, or other rights.

6. APIs, tokens, webhooks, and automation

Keep tokens confidential, use only the scopes required, rotate suspected credentials, validate webhook signatures, and respect documented limits. Do not share an account to avoid plan limits, resell access without written permission, scrape customer data, bypass user interfaces or protections, or create recursive or high-volume automation that threatens reliability or cost.

7. Prohibited conduct

  • Illegal, fraudulent, deceptive, infringing, abusive, harassing, or privacy-invasive activity.
  • Phishing, malware, credential attacks, vulnerability exploitation, port scanning, denial of service, stress testing, or security testing without written authorization.
  • Interference with another tenant, service provider, target, recipient, or StackResolve system.
  • Reverse engineering or circumvention except to the limited extent a restriction is prohibited by law.
  • Automated account, trial, monitor, verification, alert, status-page, or integration creation intended to evade controls.
  • Use by or for a sanctioned party or prohibited jurisdiction where that use would violate applicable trade laws.
  • Collection or publication of personal data without a lawful purpose, required notice, and appropriate authority.

8. Fair use and capacity protection

Published plan limits are maximum entitlements, not permission to generate abusive or harmful traffic. We may use reasonable technical limits for request frequency, timeout, redirect count, retries, response size, diagnostics, SMS segments, email, API calls, exports, retention, or concurrent work. We may temporarily slow, defer, suppress, or pause activity that creates unusual risk, cost, failure loops, or platform instability.

9. Enforcement

Depending on severity and urgency, StackResolve may warn you, require verification or remediation, remove content, restrict a destination or target, reduce traffic, revoke tokens, disable a feature or monitor, suspend an account, preserve evidence, report unlawful conduct, or terminate access. Immediate action may be taken to protect people, systems, data, legal rights, or Service availability.

Where appropriate, we will provide notice and a reasonable opportunity to correct the issue. You may contact support if you believe an action was mistaken.

10. Reporting abuse

Report suspected misuse to legal@uptimebasics.com. Include the relevant URL, monitor or status-page identifier, dates, explanation, supporting evidence, and a reliable contact method. Security vulnerabilities should follow the Vulnerability Disclosure Policy.

Uptime Basics logo
Reliable monitoring for small businesses, agencies, and founders that want clear visibility without enterprise overhead.
Made in Canada.

Product

ServicesGuidesPublic Status PagesPricing

Company

ContactSecurityAccessibility

Legal

Legal & TrustPrivacy PolicyTerms of ServiceSub-processors