1. Scope
This notice applies to Uptime Basics websites and customer application pages operated by StackResolve. It supplements our Privacy Policy. A customer-controlled custom domain or third-party integration may use additional technologies under that customer's or provider's policy.
2. Technologies we use
A cookie is a small value stored by a website in your browser. Local storage persists until it is removed, while session storage normally lasts until the browser tab or session ends. Similar technologies can remember a preference, protect a login flow, coordinate application refreshes, or measure public-site use.
We do not use these technologies to sell personal information or for cross-context behavioural advertising.
3. Essential and functional storage
These items support security, account access, application operation, and choices you request. Blocking them may prevent parts of the Service from working.
| Storage | Purpose | Typical duration |
|---|---|---|
| Authentication and PKCE session values | Complete secure sign-in, validate the authorization response, retain an authenticated session, and return you to the requested application page. | Session or until sign-out; short-lived authorization values are removed after use. |
| Admin authentication session values | Separate restricted administrator authentication from customer sessions. | Session or until admin sign-out. |
uptime_analytics_consent_v1 | Remember whether you allowed or declined optional public-site analytics so the banner does not repeatedly ask. | Until you clear site data or change the choice. |
| Time zone, theme, and dashboard preferences | Display dates and the application layout according to your saved selections. | Until changed, cleared, or no longer needed. |
| Dashboard caches and polling leases | Show recent monitor information quickly and prevent multiple tabs from creating unnecessary refresh requests. | Short-lived and refreshed or removed automatically. |
| Signup progress | Preserve the current signup request while email verification and hosted checkout are completed. | Session or until the incomplete signup expires and cleanup completes. |
| Turnstile security data | Let Cloudflare assess whether a sensitive public request is likely automated or abusive. | Short-lived; controlled by Cloudflare for the security challenge. |
4. Optional public-site analytics
If you select Allow analytics, Google Analytics may set identifiers such as _ga, _gid, or related measurement values and receive page, browser, device, approximate location, referral, and interaction information. We use this information to understand aggregate site use and improve navigation and content.
Analytics is not loaded by our consent manager before you allow it. If you decline, that choice is stored but Google Analytics is not enabled by us. Google may process allowed analytics information under its own terms and privacy documentation.
5. Customer public status pages
A verified customer may enable its own Google Analytics tag on an eligible custom-domain status page. That page displays a separate analytics choice and stores a consent value tied to the hostname and analytics identifier. StackResolve does not activate the customer's analytics tag before the visitor allows it.
The customer selecting that analytics tag is responsible for its legal basis, disclosures, configuration, and use of the resulting analytics account. A public status page without customer analytics can still use necessary delivery and security technologies.
6. Your controls
- Use the analytics banner to allow or decline optional analytics.
- Clear cookies and site data in your browser to reset stored choices. The banner will ask again on a later visit.
- Use browser settings to block or delete storage. Essential account or security functions may stop working.
- Use browser privacy controls or extensions to limit third-party requests. Their operation is controlled by the browser or provider.
To change an existing analytics choice without clearing all site data, remove the uptime_analytics_consent_v1 value for uptimebasics.com in your browser's site-data controls, then reload the page.
7. Changes to this notice
We may update this notice when storage practices, providers, legal requirements, or Service features change. We will update the date above and provide additional notice where required. A material new optional purpose will not be treated as accepted merely because you made an earlier analytics choice.
8. Contact
Questions or privacy requests may be sent to privacy@uptimebasics.com.
Shane-Andrew Syring, Privacy Officer
StackResolve
65 Leitch Avenue
North York, Ontario M3J 0E2
Canada