Uptime Basics publishes two different kinds of public status pages. Free service-status pages provide an independent check of selected popular services. Customer status pages let a paying customer publish selected information from one of their own monitors.
Both page types are publicly accessible, but their ownership, controls, data, and purpose are different.
Compare the page types
| Feature | Free service-status page | Customer status page |
|---|---|---|
| Example address | uptimebasics.com/public/is-example-up |
status.uptimebasics.com/example or a verified custom domain |
| Monitor owner | Uptime Basics | The Uptime Basics customer |
| Target | A popular third-party public service selected by Uptime Basics | One of the customer's own HTTP or HTTPS monitors |
| Check schedule | Fixed at every 15 minutes | The monitor's configured interval |
| Recent raw-check retention | 24 hours | 30 days |
| Page controls | Managed only by Uptime Basics administrators | Managed from the customer's Monitor Details page |
| Alerts | Not offered to page visitors | Monitor alerts go to the customer's verified destinations |
| Custom title, description, sections, and slug | Managed by Uptime Basics | Configurable by the customer |
| Branding, analytics, and custom domain | Not customer configurable | Available after monitored-domain ownership verification |
| Search indexing | Controlled by Uptime Basics | Shared-host pages are noindex; a verified custom domain can allow indexing |
Free service-status pages
The Public Status directory lists active, indexable pages for selected services. Each page shows:
- the monitored public URL;
- the current confirmed Up, Down, Pending, or Disabled state;
- the latest check time;
- response time and HTTP status when available; and
- a bounded Recent History sample.
These pages are operated by Uptime Basics. They are not customer accounts, free customer monitors, or official pages supplied by the third-party service.
Visitors cannot change the monitored URL, interval, timeout, or page content. A service page can be disabled or removed when its target no longer produces a credible result.
Customer status pages
Every paid plan can create a customer status page for a current monitor. The page owner can choose whether to show the Uptime Timeline, Response Time, Recent History, and Incidents sections.
A basic shared-host page does not require ownership verification. Verification is required before the customer can:
- upload a logo or favicon;
- change status-page colors;
- add Google Analytics or Google Tag Manager; or
- connect a custom status domain.
Customer status pages intentionally exclude account and billing information, alert destinations, saved authentication and request-header values, full diagnostics, and Detailed Logs.
Which page should you use?
Use a free service-status page when you want a quick independent check of a listed third-party service.
Use a customer status page when you own or operate the monitored website and want to communicate its availability to customers. The monitor continues to provide private logs, incidents, diagnostics, and alerts in the Uptime Basics account while the public page exposes only the sections selected for visitors.
Important independence notice
A free service-status page is not affiliated with, endorsed by, or operated by the monitored provider unless the page explicitly says otherwise. It checks a selected public URL from outside the provider's network and cannot see the provider's internal systems.
For maintenance schedules, component-level incidents, security events, or provider announcements, also consult the provider's official status page and support channels.