Uptime Basics Help Center

Find the answer without digging through documentation.

Search by task, monitor status, HTTP response, or the message shown in your dashboard.

What can we help you with?

Browse by task

Start with the part of Uptime Basics you are using.

The structure stays shallow so you can move from a category to the answer quickly.

Create an account, understand the dashboard, and start monitoring your first website.

Create, configure, pause, archive, and troubleshoot HTTP and HTTPS monitors.

Read availability data, charts, detailed logs, ranges, filters, and exports.

Configure notifications and understand confirmed outages, recoveries, and diagnostics.

Track slow responses, certificate expiry, and domain-expiry information.

Publish monitor-backed status pages, verify ownership, and configure branding or domains.

Manage contacts, time zones, verified destinations, passwords, and two-factor authentication.

Understand trials, plan limits, invoices, upgrades, downgrades, and cancellations.

Find direct explanations and next steps for common monitoring and account problems.

Learn about data handling, free status pages, support access, and contacting Uptime Basics.

Common questions

These articles explain how monitoring decisions are made, what the dashboard is showing, and what to do next.

Human support

Submit and track a request from Account > Support, or email support@uptimebasics.com. Support aims to respond within 24 hours, 7 days a week.